Frequently Asked Questions

Can I place an order on call?

Sorry, we don’t accept orders on call. You can only order through our Website or App

What payment Methods are supported?

You can either pay Online via credit or debit card. Some Restaurants also support COD(Cash on Delivery).

How are we unique?

  • Best products - We only include products on our list that have passed our tests and are the best for delivery. They will assist you in providing a better customer experience so that you can receive repeat orders.

  • Best prices - We have special deals with our distributors that are only available to Foxmeal customers.

  • Convenience- There's no need to haggle over prices. There's no need to check in on the delivery. We keep track of all orders to ensure a smooth transaction.

When can we expect the food?

We are aware that you are waiting for your food desperately, therefore we make sure to deliver your order as soon as possible. But the delivery time may get influenced or disrupted by external factors. 

How do I know my order status?

Our app will help you get live real-time updates on your order with the help of notifications via our app.

Can I get a refund?

You are only eligible for a refund if our delivery boy fails to deliver the order due to some external factors. In such scenarios, you can always reach out to our customer support.